1. Our commitment
All Suffolk Brokerage wants every visitor, including people with disabilities, to be able to learn about insurance options, request a quote, and reach our office. We treat accessibility as an ongoing effort and review our website as we add and change content.
2. Our standard & current status
Our goal is for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).
We are working toward that goal, but we do not claim that every page fully conforms. Some content may not yet meet every guideline, and we rely in part on feedback from visitors to find and fix problems.
3. What we do
- Use clear headings, labeled form fields, and descriptive link text.
- Provide a “Skip to content” link and design pages to work with a keyboard.
- Add text alternatives for meaningful images.
- Aim for readable text sizes and sufficient color contrast.
- Build pages to work on phones, tablets, and computers, and with browser zoom.
- Write in plain language wherever we can.
4. Known limitations
- Third-party documents and websites. Insurer websites, forms, and policy documents are created by those companies and may not meet the same standard. We can help you get the information they contain in another way.
5. Get help or another format
Need help? Call us at (631) 906-7824 or email info@allsuffolkbrokerage.com. We can take your quote request over the phone, read information to you, or send documents in another format, such as large print or an electronic file that works with your screen reader, when the format is available to us.
If you are deaf, hard of hearing, or have a speech disability, you can reach us through a relay service by dialing 711.
6. Feedback & response time
If you run into an accessibility barrier on our website, please tell us. It helps to include the page address, what you were trying to do, and the device, browser, or assistive technology you were using.
- Phone: (631) 906-7824
- Email: info@allsuffolkbrokerage.com
- Mail: All Suffolk Brokerage, Attn: Accessibility, 136 NY-109, West Babylon, NY 11704
We aim to respond to accessibility requests within two business days. If you need the information to meet a deadline, such as a policy start date, tell us and we will prioritize your request.